The goal of the MIS should be to provide the information which has a surprise value and which reduces the uncertainty. It should simultaneously build the knowledge base in the organization by processing the data obtained from different sources in different ways. The designer of the MIS should take care of the data problems knowing that it may contain bias and error by introduction of high level validations, checking and controlling the procedures in the manual and computerized systems. While designing the MIS, due regard should be given to the communication theory of transmitting the information the data obtained from different sources in different ways. The designer of the MIS should take care of the data problems knowing that it may contain bias and error by introduction of high level validations, checking and controlling the procedures in the manual and computerized systems. While designing the MIS, due regard should be given to the communication theory of transmitting the information from the source to the destination.
Special care should be taken to handle a noise and a distortion on the way to destination. The presentation of information plays a significant role in controlling the noise and distortion which might interrupt, while communicating information to the various destinations. The principles of summarization and classification should be carefully applied giving regard to the levels of management. Care should be taken in the process that no information is suppressed to over emphasize.
The utility of information increase if the MIS ensures that the information possesses the necessary attributes. The redundancy of the data and the information is inevitable on a limited scale. MIS should use the redundancy as a measure to control the error in communication.
The information is a quality product for the organization. The quality of information as an out going product can be measured on four dimensions, viz., the utility, the satisfaction, the error and the bias. The MIS should provide specific attention to these quality parameters. A failure to do so would result in a wasteful expenditure in the development of the MIS and poor usage of investment in the hardware and software.
The quality can be ensured if the inputs to the MIS are controlled on the factors of impartiality, validity, reliability, consistency and age.
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