E-commerce II
E-commerce II started in 2001 with stunning technology popularity, developed digital infrastructure.E-Commerce - I | E-Commerce - II |
Technology driven | It was business driven |
Emphasis on revenue growth. | Emphasis was on earning profit |
It was ungoverned | Strong regulation and governance |
Dis-intermediation | Strengthening intermediaries |
Belief in pure online strategies | Believed in traditional financing |
Entrepreneurial setup | Mixed click & brick strategies |
Beneficial for first movers | Survival in imperfect markets |
Technology :
- Mainframes (50 - 75) - Transaction automation used for payroll account receivables
- Mini - These were used for automation for business functions, e.g. HR functions, etc.
- PC (1980) - Desktop automation, word processing, etc
- LAN (1980) - used for doc sharing, communication of workgroups, proj. management, messaging & e-mail.
- Enterprise Wide Network - It is used for resource planning, integration of resources, e.g. - human resource planning, manufacturing designs, etc.
- Internet (1995) & WWW - For industrial system automation, Supply-Chain Management, CRM (Customer Resource Management)
Business : It includes following business concepts :
- Nature of elec. Market.
- Business models.
- Information goods.
- Industry structure
- Consumer behavior in elec. Market, etc
All other disciplines have a behavioral approach the researchers of info. Systems are interested to identify and build and concrete strategies. There are technical groups that focus on data-mining, AI, search engines, etc.
Economist focuses on consumer behavior on a website, responses to ad. Campaigns, branding, consumer segregation, improving ROI (Return on Investment), etc.
Management Scholar focuses on entrepreneur behavior, interested in challenge .. by young firms, in developing infrastructure, etc.
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